Turker Support Services

Scalable Workforce even provides tools to manage all your turker support services. Manage everything from email scripting, HIT moderation, messaging, and support case resolution processing – each element may be added from any workflow. Scalable Workforce’s communication tools ensure consistency with Mechanical Turk support services messaging, timely cross-channel responses and eliminates the inefficiencies of replicating the same process over and over again.

Turker Support Tools

Service Process Management

Manage all your turker support services by compiling them in one easy to manage MTurk dashboard – including batch information, worker information and contact details, and support case communication tools. ScalableWorkforce.com offers point and click tools enabling requesters to design, quality assure, and implement new processes.

Scripting Tools

Compose and save scripts for all types of outsourced worker interaction. Scripting reduces training times, assists towards maintaining messaging consistency across the entire worker support services team, and increases worker satisfaction.

Streamline Approval Processes

Develop custom Mechanical Turk HIT approval automation processes unique to your business needs.